• Works to establish and enforce organizational standards related to the organization’s security and compliance of IT resources
• Researches and drafts security policies and guidelines and brings them to the ITLT for approval
• Communicates approved policies and guidelines to Ethnos360 departments and centers to make them aware of all security and compliance requirements
• Works closely with IT staff on specific projects and tasks that relate to security and compliance
• Stays up to date with IT security and compliance best practices by attending classes, reading publications, joining professional peer groups, etc.
• Participates in training and staff development activities
• Performs internal reviews to ensure that all current and new/updated policies and procedures adhere to best practices related to security and compliance
• Performs or works with third party audit groups to produce risk and technical vulnerability assessments, data classification, attack and penetration analysis, policy compliance and communication with internal teams
• Completes annual security insurance questionaries and submits the answers to the ITLT
• Actively participates in daily coordination and remediation of elevated security incidents in the organization
• Leads coordination and remediation of major security incidents
• Participates in the assessment of the security of new applications and programs prior to installation, upgrade, or widespread use within the organization
• Maintains confidentiality of highly sensitive information
• Participates in team meetings as required
• Participates in IT Leadership Team meetings as invited
• Performs other duties as assigned by the Director of IT

• Maintaining our office network, consisting of a number of Win 10/11 workstations.
• Maintaining wireless equipment, network router and modem.
• Performing hardware and system upgrades, locally and remotely.
• Maintaining network availability in remote locations.
• Maintain our office phone system.
• Maintain our network printers, and help as needed with daily operations.
• Assisting with communication issues, such as Internet satellite services as well as cellular data connections, cellular phone issues, etc.
• Assisting, as needed, in maintenance of computer/Internet problems of regional centers.
• Providing end user technical support in Windows and Mac MS Office as needed.
• Troubleshooting software, hardware and network issues on workstations and notebooks.

Installation and management of software.  Also, providing consultation when operational issues arise.

Seeking to meet the computer needs of the field office and church planters in West Africa through personal expertise and through discipleship equipping someone from a local church or community).

Provide hardware and software support.  Deploy new systems.  Other IT duties as directed.

Collaborate with and encourage your fellow NTM PNG team members in all aspects of living and service.  Upgrade, troubleshoot, debug, and repair basic computer hardware, software, and associated peripherals. Troubleshoot advanced office applications and develop, test, and implement solutions for problems detected.  Provide 2nd & 3rd level help desk support.

• Collaborate with and encourage your fellow NTM PNG team members in all aspects of living and service. 
• Plan upgrade and maintain network and communication equipment. 
• Setup and maintain VPN services and bandwidth optimization. 
• Maintain network security and availability for workstations in the primary and remote locations.

Collaborate with and encourage your fellow NTM PNG team members in all aspects of living and service.  Plan, upgrade, and maintain system hardware and software.  Undertake recovery action in the event of a system failure.  Assist in maintaining an Office365 environment.

• Collaborate with and encourage our fellow NTM PNG team members in all aspects of living and service.
• Learn and analyze NTM PNG specific business processes.
• Plan, develop, and maintain new features for the NTM PNG Intranet.
• Work with our business departments to maintain our ERP and reporting systems.

Installs and maintains physical and virtual servers. Designs, implements and maintains deployment solutions.  Designs, implements and maintains backup and recovery solutions. Provides appropriate access to domain resources on the MTC network. Designs, implements and maintains Group Policy Objects for the MTC OU in the domains.  Analyzes and resolves issues. Purchases and deploys systems on a regular schedule.  Maintains phone system, voicemail and applications. Maintains inventory of all MTC-owned systems.  Provides technical assistance and support for incoming requests related to software and hardware.  Stays updated on new technologies. 

The NTM PNG Tech Services team exists to support the church planting effort here in PNG by providing research and development, project management, training citizens, and repairs on items that need a higher level of knowledge in order to free up the various teams to focus their time and energy on church development goals.

Manage and maintain Ethnos360 Aviation’s website according to our focus, vision, projects, needs, and brand platform, including evaluating and improving content, usability, architecture, development and design. This role involves collaboration with content managers, editors, management team.

Maintain and give direction for a network of 100+ computers at the school.

• Develop and implement a comprehensive strategy to capture, organize, centralize, archive, maintain and access current and future organization-wide information.
• Train people to input and retrieve data. This includes:
  • Identify what information needs to be captured, both current and future.
  • Identify the uses of that information.
  • Develop methods to collect information.
  • Develop methods for personnel to access relevant information.
• Coordinate completion and collection of timely and routine reports.
• Gather information from other organizations, NGOs and government agencies.
• Compile and maintain a detailed inventory of existing information resources.
• Regularly reassess information strategies in light of company priorities and goals as well as technology changes.
• Develop and maintain documentation in these areas.

Troubleshoot advanced office applications. Develop, test, implement and document solutions to problems detected during troubleshooting. Install operating systems and applications software. Update and configure operating systems, BIOS and drivers. Assist in other areas of the IT/ICT department as needed. Installation or repair of telephone stations in residential and NTMC office facilities.

Set up and maintain Windows 2012 servers, firewalls and routing. Perform hardware and system upgrades. Document current network topology. Provide detailed statistics of network availability and utilization. Provide end-user technical support as needed and troubleshoot software, hardware and network issues on workstations and notebooks. Purchasing and maintaining service agreements for implemented products.